❓ Frequently Asked Questions (FAQs)
Welcome to the ChotaBabu Help Corner! 👶✨
We know new parents have a lot on their minds — here are answers to the questions we get asked most.
📦 1. When will my order be delivered?
We usually ship your order within 24–48 hours of purchase.
Delivery takes 3–7 working days, depending on your location. 🚚💨
📍 2. How can I track my order?
Once your order is shipped, we’ll send you a tracking link via SMS or email.
You can also log in to your account to check the status. 🔍📦
💳 3. What payment methods do you accept?
We accept:
- UPI (Google Pay, PhonePe, Paytm) ✅
- Debit/Credit Cards 💳
- Net Banking 🏦
- Cash on Delivery (COD) 💵 (available on selected orders)
🔁 4. Can I return or exchange an item?
Yes! If your product is damaged, defective, or not as described, you can request a return or exchange within 5 days of delivery.
Please read our Return & Refund Policy for more details. 📥📦
💬 5. How do I contact ChotaBabu support?
We’re always here to help!
📧 Email: Available Shortly
📞 Phone: Available Shortly
⏰ Working Hours: 10:00 AM – 6:00 PM (Mon–Sat)
🎁 6. Are your products safe for babies?
Absolutely! 👶❤️
All our items are made from baby-safe, BPA-free, and non-toxic materials, carefully tested for quality and safety.
🌍 7. Do you ship across India?
Yes! We deliver to almost all pin codes across India. If you live in a remote location, contact us to confirm delivery availability. 🇮🇳📮
🎉 8. Do you offer gift wrapping or baby hampers?
Coming soon! 🎁
We're working on adorable baby gift bundles and gift-wrapping options. Stay tuned or follow us on social media for updates!
🧾 9. Will I receive an invoice for my purchase?
Yes! A digital invoice will be shared with your order confirmation email.
You can also download it from your account anytime.
Still have questions? We’re just a message away. 💬
Thank you for choosing ChotaBabu – Baby Care with Love! 🍼🌈