🔄Return & Refund Policy
At ChotaBabu, your satisfaction means the world to us! 💖
We understand that shopping for your little one should be stress-free — so if something isn’t quite right, we’re here to help.
🔄 Returns
🕒 Return Window
You may request a return within 7 days of receiving your order.
📦 Eligible Items
To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
❌ Non-returnable items include:
- Pacifiers, feeding bottles & hygiene products
- Items marked as “Final Sale”
- Personalized or custom products
💸 Refunds
✅ Once we receive and inspect your return, we will:
- Notify you via email or message
- Approve or reject the refund based on condition
💳 If approved, your refund will be processed within 5-7 working days to your original payment method.
🔁 Exchanges
Need a different size or item?
We only replace items if they are defective or damaged. Please contact us with photos within 48 hours of delivery.
🚚 Return Shipping
- Return shipping is paid by the customer, unless the item is defective or incorrect.
- Please do not send your purchase back without contacting us first.
📩 Need Help?
We’re here for you! 😊
For returns, exchanges, or refund questions, feel free to reach out to us:
📧 Email: support@chotababu.in
📞 Phone: +91-XXXXXXXXXX
📍 Contact Page: Visit Contact Us
Thank you for being part of the ChotaBabu family. We appreciate your trust and will do everything we can to make things right! 👶💕